

The laptop then installed BIOS 1.13.0 and restarted, but it still wasn't booting, so I had to do one more thing. I could have also just used the version on my USB, but any interruptions in the BIOS installation and the laptop could be permanently damaged, so using a USB is potentially risky. Twice the laptop just blanked out and shut down at random times after this, but on the third time I was able to quickly download BIOS version 1.13.0 from Dell's website and then execute the program. I then clicked on that and the laptop booted into Windows. I then pressed F12 again, went into the BIOS and now "Windows Boot Manager" was appearing on the left hand side in "UEFI Boot Devices" which wasn't appearing before. When that loaded, I clicked on the three dots in the top right corner and clicked restart. So when in the BIOS, I clicked on SupportAssist OS Recovery. I kept trying to turn on the laptop and after many attempts I was able to go into BIOS.Įven when I had a USB plugged in containing the BIOS version 1.13.0, it wasn't being detected in the BIOS menu so I couldn't downgrade within the menu. My 5320 had to be plugged in otherwise the laptop just wouldn't turn on. I found a solution (by downgrading the BIOS), but it was tricky since I couldn't do this within the BIOS menu by using a USB (since the USB wasn't being detected), and the laptop wasn't booting into Windows:
